Life Storage - Delray Beach - 551 South Congress Avenue
551 S Congress Ave, Delray Beach, FL 33445
Photos
Hours
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Mon | Closed |
Tue | Closed |
Wed | Closed |
Thu | Closed |
Fri | Closed |
Sat | Closed |
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Mon | Closed |
Tue | Closed |
Wed | Closed |
Thu | Closed |
Fri | Closed |
Sat | Closed |
About Life Storage - Delray Beach - 551 South Congress Avenue
Life Storage offers a wide selection of storage units with a choice of both traditional and premium storage environments.
Unit Sizes and Pricing
Features
- Fenced and lighted
- Video cameras on site
- Electronic gate access
Customer Reviews 15
Anonymous
Couldn't get truck down the isle to my unit. had to unload and walk all my stuff down. Just a 15ft U-Haul truck nothing oversized.
CA
Jennifer was very helpful!
Steve
The spike in price for 10 x20s and 10x30s across the board over the last year by local South FL storage facilities is typical FL corporate greed.
Georgia Puhl
I reserved this facility for the sole fact that it was 50% my first two months or 1st month free. When I got to the office they did not honor what it said online and charged me $195 to open up a unit listed at $119. And now charging me $140 a month
Hilary Sherry Kerman
The manager, Lydia Fernandez, was most helpful in answering all of my questions and taking the time to show me my parking spot in advance. She also explained my payment options and everything else when I arrived to store my vehicle! Everything went very smoothly and so far I'm very pleased that I selected this location.
Kurt
Lydia was friendly and informative
Jacqueline
Lydia greeted us and she was amazing ЁЯША Friendly professional and efficient!! We are very pleased with her and the facility
Christopher
Didn't like insurance requirements and special lock that wads required.
Christopher
Enrolled on line and found out insurance was required through them. Also a lock that I had from a previous storage facility wasn't good enough and had to buy one from them.
dustin
Employees are unprofessional. When I got there the gentlemen wouldn't answer the phone and complained about the fact that people kept calling instead of leaving a message. They make you buy your own lock for your unit which is rediculous. I reserved a storage unit online which is supposed to come with a free truck rental. Little did I know this free truck rental still cost money as you have to pay mandatory insurance and cw fees, so it's not free at all. I had my stuff in storage for three days because I moved into a house where my landlord was leasing out an illegal room so I moved out within three days of moving in. I only had my stuff in a unit for three days until I found another room to lease. They claimed that they couldn't prorate my already paid fees and had to go up the chain of command. All employees referred to themselves as managers but couldn't handle all the situations in front of them. The day I had to get my stuff out of the storage unit to move into my new room I filled out a survey online to get another "free" truck rental. Well when I called the day ahead to reserve the truck the employee on the phone said I had a free truck rental. The next day he gives me the keys after I pay once again the insurance and cw fees. As I am cleaning out my storage unit he calls my cell phone letting me know he screwed up and I diddnt have another "free" truck rental. He than claims I must pay 89 cents for every mile driven. I could have went elsewhere and rented a truck if I knew that time to begin with. Even though it was entirely his fault he said he couldn't do anything for me. Go elsewhere. Now I'm gonna have to keep calling time speak with someone higher up to see if they can give me my money back for the unir.
Michele
It was an easy process and clean storage unit.
Arlene Stein
Matthew went over and beyond to help me. He is a great asset to your company
Mia
It was notexpected to pay insurance I thought I can use my own insurance
A. Violette
Throughout the time I used this storage facility, I was hassled, overcharged, and belittled by the manager. She is definitely a "by the rules" person and does not have any interest in your family or your situation. For example, there was several times I was charged many late fees, and one particular day I went on the day that they called to tell me it was due or I would be charged late fees. These are very stiff $25 late fees and I was literally standing right in front of them with my money and they still charged me the late fee and said the "system" does it automatically. WTF? As we were moving out, she kept driving by in the golf cart telling us we should put shoes on our kids, etc. and micro-managing to the extreme. When we got to our destination, our boxes were filled with cockroaches from being in the storage unit and this place is INFESTED. Unfortunately we had to leave a couple of furniture things behind that someone was supposed to take for us and never did, so now the onslaught of phone calls and threats to collection have started. Whatever happened to kindness, compassion and cleanliness? There are other places that will NOT treat you like this and I recommend you AVOID USING THIS PLACE at all costs. I should say that the guy Mark who works there is very nice, but he is not the manager.
Lauren Hall
I needed a storage unit rather quickly and Uncle Bob's was right there! The transaction was fast and within minutes I was moving in. Good value for the space. The only thing I didn't like was the pavement by the entrance into the storage building was cracked and it was somewhat difficult to roll my boxes in, but once in the building, it was quite easy. I would recommend Uncle Bob's storage to friends.